The Intelligence Engine
for Product Teams.
Stop managing tickets. Start managing impact. FountainData ingests feedback from every channel, clusters it by root cause, and calculates the revenue at risk.
Connect to the
voice of the customer.
Your users are talking everywhere. FountainData connects to 20+ sources instantly—App Store, G2, Reddit, Zendesk, and Slack. No more CSV exports or manual tagging.
- Real-time ingestion pipeline
- Historical data backfill
- Automatic language detection
Zendesk
App Store
Reddit
Postgres
Root Cause Analysis
at scale.
Our LLM models don't just summarize. They identify the exact underlying issue across thousands of disparate tickets. We tell you "Authentication API Timeout" instead of "Users can't login".
- Semantic clustering
- Sentiment velocity tracking
- Impact quantification
From insight to
engineering ticket.
Don't let insights die in a dashboard. Push prioritized, spec-ready tickets directly to Linear, Jira, or GitHub Issues with one click.
- Two-way sync with issue trackers
- Automated PRD generation
- Revenue-at-risk attached to every ticket
Linear Export
Ticket created
CriticalBackend